It's my nature to never indulge in those activities because of my religion and personal ethics. I have worked in respite shelters where there is an overdose daily. Identifying issues that hamper morale should be done promptly. It certainly does take a level-headed individual to remain calm in this type of emotional and straining situation. If you can, amp yourself up physically, if you are of able body. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. Lastly, it will test your communication skills and your ability to speak non-defensively while objectifying the situation. Acknowledge your big-picture scope of the responsibilities your team leaders carry, and how you take full responsibility for how you perform your job. Do you have any measurable actions that you could include for the interviewer? ", "I speak beginner's level French, but I would like to learn if the opportunity arises. Take time to review and learn all such relevant information on their website. This is a good start! Walk your interviewer through the steps you'd take to de-escalate the situation. It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. Officer trainee entrance exam (OTEE) 2. For instance, in the example answer where I say, 'I do my best to remain curious and learn about different cultures as often as I can. This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. A common mistake for an employee to make is to assume why a policy is in place before asking clarifying questions. However, if you want consideration for bilingual opportunities, these positions require a working knowledge of Canada's official languages. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. So without the information needed to prioritize your projects, the only thing you have left is the projects themselves. If you are aware of any special or new pandemic-related efforts put in place by the CBSA, it would be a nice addition to your answer. It seems you have a lot of natural leadership tendencies, which is terrific! The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. In other words, your performance is motivated by the energy you put into it. Medical exam 8. CBSA, as a whole, doesn't require all applicants to be bi-lingual. We play an important part because we admit people into the country, so it's our responsibility to properly screen them. You describe your calm personality while also supporting your reply with an example from your role as a screening officer. ", It sounds as though you have a strong handle on CBSA expectations related to conduct. ", "i always maintain my cool even in the most heated of situations. Within these values lie the identity and the expectations of the CBSA. Your answer is very confident! Firearms safety courses4. Because I am accustomed to working in aviation, I keep track of situations on airlines, security, and trade laws.". This approach will ensure a memorable, action-based response. How much do CBSA agents make? ', "If I come across misconduct, I would take it seriously, and report it to the immediate manager. One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. Interview process at CBSA Overall experience Poor Excellent Easy Difficult Interview process length More than one month 38% About a week 31% About two weeks 23% About a month 8% About a day or two 0% Most reported steps On-site interview 82% Phone call/screening 55% Written test 36% Background check 36% Problem solving exercises 18% Before your interview, take some time to refresh and educate yourself on international trade law and regulations. Others will be more complicated and intensive and could potentially last a long time. If you consider yourself a 'people specialist,' I recommend adding a measurable example of these skills in action. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. It helps law enforcement determine whether you can mentally handle the violence, long work hours and shocking crime scenes. Keeping the big picture in mind, you have to look at the facts presented with this hypothetical situation. The aim of the psychological assessments is to ensure that you . Break down for yourself the approach you took in that previous situation and improve upon it when answering this question. It's evident that you are a lifelong learner - this is wonderful! Discuss the methods with which you approach uncomfortable situations with. A team oriented professional who is not in a supervisory position should always e a supportive force for their team leaders. They'll likely have presented the role to you in advance, giving you anywhere from a day to 5-10 minutes to prepare. Walk them through your approach and steps for managing a new project and how you would direct your team. Hence, these were not hard decisions to make.". However, you should always be asking questions. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. once by a CBP officer (USA). Not until you are in that leadership position will the ultimate responsibility be on your shoulders. They'll be assessing you on your analytical thinking, your decisiveness towards swiftly addressing the situation, your judgement, integrity, values, ethics, and your communication and approach. You should be able to email the team leader (or somebody - it's in the email) and get specific feedback on why you failed. Failure to do so will result in application denial. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Detail how your best transferable skills and traits would be considered an asset to CBSA. It's apparent that you have observed CBSA officers' work, and you sound confident in your ability to jump into the role and see long-term success. I have worked in respite shelters where there is a daily overdose, and I come across dead bodies often. So, assume the role you are to perform, even if it doesn't seem related to the role. Your idea of showing respect to others is exactly what the world needs :) Your plan to support the CBSA's efforts towards respect is straightforward and will be a strong example to others who observe you at work. Recently searched locations will be displayed if there is no search query. "My airport experience is valuable, especially as a screening officer. This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. These individuals may not be the most effective communicators. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. If you want to ace your upcoming interview, practice with our topical-based interview question sets. You Didn't Dress the Part. Competition for agency positions is stiff, and the interviewer needs to ensure you'll be dedicated to their mission, committed, and prepared to dedicate yourself to a long-term career with CBSA. Good work! "I completed the Police Foundations course (through?). The competencies you'll be evaluated on with situational questions are;Analytical thinking, dealing with difficult situations, decisiveness, effective interactive communication, judgement, personal integrity, and your values and ethics. Even in the most charged and challenging scenarios, CBSA needs their representatives to maintain their professionalism. The last step is to support your leadership, whether they take your advice or not. A CBSA spokesperson said during the calendar years 2016 to 2018, it investigated 821 allegations of misconduct by agents at all border crossings, of which 615 led to disciplinary action . This question is intended to assess your leaderships skills, your sense of teamwork and how you inspire and motivate those on your team. I always try to practice leadership, not only in my work life but my personal life, as well. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. We have a guide on how to answer 'Why should we hire you?' I pose a situational question in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. We do this by creating interview questions that we think you might be asked. Record your voice and listen for tone, speech-crutches, slang and choice of words. Contact us here. Be your greatest advocate. Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). My experience is valuable to the job because I currently maintain those principles. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Often when a member of the team offers an innovative suggestion, they are excited about what they have to offer, are invested in the success of the team, and are seeking validation and recognition. You must create your own answers, and be prepared for any interview question in any interview. Ultimately, it is their call to make. Do some fast physical exercises. Stretch your arms up high, stretch your back, and try to make yourself as big as possible. A CBSA officer (or two officers) will conduct an interview at borders and airports in two parts. Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. Assure the interviewer that you are prepared to comply with all medical testing associated with your specific role. Your annual salary will increase to $69,486 to $82,411 (FB-03). But rather, thinking back on any situations where you've faced a similar situation and shined. "I continuously read articles and remain up to date on news that may affect our borders. It also informs you that you can likely predict this isn't the first time nor the last they will conduct themselves in this manner. The interviewers were thorough, unprofessional, and provided no indication of my performance. So overall, please start the process now and dont wait. So before criticizing a policy and requesting a change, it is important to establish whether the suggestion you might offer hasn't been suggested before. The goal is to summarize your comfort zone as regularly stepping outside of your comfort zone. Was the message you meant to send truly received, or was it lost in translation? NEXUS Interview Questions. This includes you. Nice start! This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. They are on the same team as you and your team leader. It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Answer dates might appear two to three weeks before they were published. Good start! Practice those positions. CBSA offers a multitude of career choices one can pursue. On the other hand, let's say your interviewing skills are not the problem. However, the 90-minute interview with journalist Tom struggled to pull viewers away from the . I work very hard to be a calm and reasonable person. Decide on and commit to your approach as soon as you have a clearer understanding of the role the actor will play. If you've never involved yourself with illegal substances, state that with conviction, and that any associated behavior is against your values, morals, and nature. Therefore, any date prior to 2019 might not be accurate. 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