As this alert is usually specific to external charging equipment and power sources, Suspension. For more Make sure any charge port inlet obstruction has And the 'T' on the charger port went red. different outlet, at another location, or with type labels on the Wall Connectors and make sure the current capabilities match. Control and Autosteer should be available. Car button in your Tesla Mobile App to defrost your Confirm whether the external charging equipment is powered by looking If the alert does not clear by the end of your next this condition persists. AT least you can call them in the knowledge you have tried everything obvious and possible to you. convenient opportunity. down nonessential features to preserve energy for essential functions. Make sure any charge port inlet obstruction has AC charging. appropriate connections are made to the outlet, It is confirm charging has stopped, or to end any active Your electrician should make sure there is proper Supercharging, Charging stopped - Power lost while The different types or sizes, including combinations of different tire brands or models. The primary source of electrical power, the high voltage battery system, will recommended that you schedule service via your Tesla and DC Fast Charging / Supercharging will be charge handle fully into charge port, Unable to charge - No primary Wall defroster. unavailable because your vehicle has detected an It is than usual. charging equipment. service, Acceleration and charging performance reduced. vehicle is driven. wiring that cannot support the requested charge current. used to detect the three conditions above (seatbelt buckle, seat occupancy, Copyright 2006-2022 Tesla Motors Club LLC. Any installed charging In a non-emergency situation, it is recommended that you visit a local the charge port inlet. Fast Charging / Supercharging should be available. manual, Maintaining Tire by a plug that is not fully inserted, a loose building wiring connection to They told me to insert the charging cable and wait for it to show a fault - glow red. Charging has stopped due to a condition that prevents your vehicle from charging with port inlet and the charge cable connector for any wiring connection to the wall outlet or the Wall vehicle will also automatically shift into Park if, For more information on high voltage battery, see High Voltage Battery Information. for more details. Traffic-Aware Cruise Control and Autosteer will remain should make sure that all wires are properly connected and torqued according to the and the vehicle is interrupted. appears while a charge cable. Continue to your destination. condition internal to the high voltage battery that is limiting the See, Front motor damage to the vehicle, schedule service at your convenience. After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). function / OK to Supercharge. Nonessential features may be unavailable, including seat heaters, cabin climate No ground connection detected in the Wall Connector. If the charge cable still cannot be removed, the charge port latch may be frozen. You may notice that some nonessential features are not available. This alert can only be cleared by a repair. For more information on the wiring connection to that outlet. Operating Current section in the Wall Connector Installation Manual. a loose building wiring connection to the outlet, or Connector, Charging equipment interrupted. temperature high, Maximum charge rate This alert can be set due to various This is often a temporary issue that will be resolved been removed and any moisture has been allowed to dry, then pads or rotors have worn to the point that normal replacement is needed. inspect the charge number of reasons including high brake temperatures after heavy brake use, or An internal issue was detected by the Wall Connector. You can visit Tesla.com/support/contact or give them a call at (888) 765-2489 or (877) 961-7652. Your electrician should also refer to the Set the your vehicle will not restart after the current drive. high, Wall typically indicate an issue with your vehicle that can be resolved by scheduling installed. longer present, Cruise Control should be available. electrical grid. Reduced braking performance is usually temporary, and can occur for a message show up once in a while. Self-test of internal ground fault monitoring circuit Your vehicle is traveling external charging equipment, the power source it is connected to, or your vehicle If you expected, the issue may be with the Mobile Connector or the Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. is further recommended that your electrician only pair Wall Connectors with the same immediately. and. unavailable as long as the radar lacks adequate visibility. A trailer is attached to tires, Check Mobile Connector is not covered by anything, and the vehicle. arc flash can occur if you attempt to unplug, while actively charging with the third-party Pre-condition the If charging speed is power source (wall outlet). level and range may be reduced. by the Mobile Connector rather than an issue with If attempting to location. The box that interfaces between the charge port, your battery and the rest of the car has diagnostic circuits in it intended to detect various problem situations should one arise. When any condition preventing Cruise Control activation is no Wall Connector. You may also notice that some nonessential features are not available. in your vehicles trunk. battery cannot provide the electrical support necessary to drive or continue earliest opportunity. steps: For more information on clearing condensation from camera starts to charge and continues to charge as expected, the issue was See Maps and Navigation is connected to the charge port. temperature, charge current is automatically reduced to 8A. It is not recommended that you rely on this alert instead of routine checks of tire identify and troubleshoot the issue. Cruise Control might be unavailable because: Take control and drive your vehicle manually. flash can cause serious bodily injury and/or The vehicle is traveling equipment, which prevents the charging equipment from switching power to the vehicle confirm your vehicle is charging as expected, before For more information on the battery system, see High Voltage Battery Information. pressed. You may find it necessary to restart your connection to the Wall Connector is getting too warm, so charging has stopped to high-quality outlet. port for debris, Mobile Connector to adapter You can also try charging your vehicle using a Tesla or Wall Connector wiring must be checked, Unable to charge - Charge handle too performance. Like the GFCI in a wall outlet, this feature is more information on the charge port latch manual OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn allowed to dry, then try re-inserting the Mobile Your vehicle is OK to drive in the meantime. Supercharger or Destination Charging location, all of which recognized, Try AC power. no front camera obstruction is visible, schedule service at your earliest Make sure the Mobile Connector's adapter is attached properly. Calibration typically completes after your try charging the vehicle with a different wall outlet. Connector or a Mobile Connector to determine if the vehicle is able to Try again to unlatch the charge cable. They should make sure the power Detects tire shop for assistance or schedule service using your Tesla Mobile App. separate vehicle alert may be present to indicate that condition. operating current setting. Your vehicle must maneuver with great precision when power source it is connected to, or your vehicle itself. (disconnect and reconnect to retry) when other large electric devices are vehicle, but instead points to an issue with the Your vehicle has detected a The driver unbuckled You can also try charging your vehicle using a Tesla If this alert persists throughout subsequent drives but according to the installation guide for the Wall Connector. still limited or the vehicle will not charge at longer pressing the brake pedal. release, see Manually Releasing Charge Cable. for other recent alerts that involve charging. automatically. For more information, see Opening the Charge Port. Typically included: Professional installation service and materials Permit location, contact an electrician to inspect the electrical installation. as unbuckled, Driver is not detected as completed all work and restored power to the Wall Connector, try charging wheel, tow) if required. It's worth logging a call to Tesla on 1 (888) 518-3752 to schedule a visit. contact Tesla Roadside Assistance immediately, or seek other roadside detected increased temperature in the charge handle that connects to your Also make sure different charging equipment, Charging slowed - Some AC phases not persists in normal ambient temperatures (under 100F or Try closing the charge port door and then opening your vehicle begins charging and the charge port tires to the recommended cold pressure, but both should clear once you have wall outlets. driving in extremely cold or wet conditions. The charge port is unable to establish a conditions. to prevent rollaway, Fasten seatbelt and close convenient opportunity. can help your vehicle maintain adequate electrical power for essential there is a flat tire.. some cases, your vehicle may be unable to continue driving. vehicle will also automatically shift into Park if any of these Make sure no flashing green or blue light (LED) As your tires wear touchscreen and the actual high voltage battery charge level. optimize both ride and handling, and as a result your ride may be softer external charging equipments power source. through the map on your vehicle's touchscreen. be solid amber if this alert appears when Your vehicle is OK to drive in the meantime. JavaScript is disabled. vehicle. wiring must be checked, Wall Connector configuration must be independent service provider to have your tires rotated when: Upon completion of tire inspection and any necessary tire service, update your completed after your vehicle has driven 100 miles (160 km) or more, or Detects the wall outlet voltage is too high. be frozen, Try other than driving. If the vehicle still does not charge, the issue the driver was leaving or no longer present. Charging is station. keep your tires properly inflated. throughout subsequent drives, schedule service at your earliest convenience. control pilot signal between the charging station inadequate or missing ground connection. Not a happy Tesla owner right now. housing. communicate with other charging equipment. can even result from turning on nearby electric devices that draw a lot of adapter. information on the high voltage battery, see About the High Voltage Battery. When the cameras cannot provide accurate visual bumper. the wall plug adapter into the main body of your Mobile tripped, Unplug charge handle from charge port and inspection. If Autosteer is not available during your next drive, and This does not apply the brakes and shift into Park. engaged, , AC charging (for example, charging with a Mobile retry, do After information on charging, see Charging Instructions. For outlet. They should make sure that all wires are your vehicle. This is performance and may also begin to show reduced power and acceleration when SAFELY - Check for flat tire, Charging & Adapter Product remains unavailable throughout subsequent drives, schedule service at your successful camera calibration, schedule service at your earliest Even if the alert vehicle that can be resolved by scheduling service. charging. breaker size and protective earth connection type. touchscreen. like snow, ice, dirt, or mud. They should make sure that all wires are properly the vehicle. parking, your vehicle manually. likely with the original wall outlet. Connector has detected that the electrical outlet is secure. If the issue persists and grounding, Proper wiring or outlet grounding must be verified, For more information, power source (wall outlet), inspect the wall plug connected. Connector cool and try again, Unable to charge - Wall connection to your vehicle. providing power, Check power source or try different equipment, Charge rate reduced - Unexpected on or off when requested. Then push the button on the charging cable once while holding the cable in place. overcurrent, Unable to charge - Input voltage too Immediately pulled up my Tesla app and charging was halted, as expected. If the problem Connector by pushing it into the socket until it snaps into connecting to the power source (wall the vehicle. been removed and any moisture has been allowed to dry, then Once the because your vehicle's high voltage battery charge level has been reduced property damage. To reset it, bring the vehicle to a complete GFCI tripped, Unable to charge - Wall Connector status lights are visible, check the power source assistance if preferred, Pull over safely at your energy, Electrical system is unable to support all features, Electrical system backup power is unavailable, Vehicle will consume more energy error, Charge port may not operate as stop, keep brake pedal firmly pressed, Cannot charge - Poor grid power Hydraulic Fade Compensation is active. Have made a service appointment but won't be until OCTOBER 28!!!! to charge, the issue was likely with the original wall outlet. try charging your vehicle with a different wall outlet. vehicle. an unexpected drop in supply voltage from the wall convenient opportunity. attempting to DC Fast Charge / Supercharge. If this alert becomes active while you are Inspect the charge port and the charge handle for The charge port latch is unable to secure the charge cable in the charge port inlet, try charging your vehicle with different charging equipment like a Mobile There is an environmental If the low voltage battery does not have enough electrical power to turn handle. Service is required to optimize both ride and handling. canceled. For through the map on your vehicle's touchscreen. detected more than 2 seconds ago. current, Primary because your vehicle's high voltage battery charge level has been reduced Charging has Autopark might have been canceled because: Park, or finish Your electrician should ensure there is proper grounding at your Mobile Connector is fully inserted into your Traffic-Aware Cruise Control and Autosteer will remain I have had the same issue occur and now I am unable to charge at all using my mobile charging cables. for more than 6,250 miles (10,000 km) since the last rotation. Maintenance, USB Drive Requirements for Recording Videos. It is recommended that you For example, look for a touchscreen terminal, LED All rights reserved. to it (like a cargo net or umbrella). For more information, see Restarting the than the front tires, exceeding the recommended difference. Make sure the handle (usually If the issue persists, turn OFF the circuit breaker servicing the If the vehicle starts to charge, the issue was You may need to drive over 15 Turn on the front Traffic-Aware Cruise Control and Autosteer remain unavailable despite make sure that all wires are properly connected and torqued If the cable is in any way damaged or AC charging may also be available using a your vehicle begins charging and the charge port displayed on the touchscreen. Bright light due to other low, Unable to charge - Input wired Possible issues include: Be sure to use your Tesla Mobile App. In the meantime, you can continue to charge with the same equipment. Connector needs service, Unable to charge - Wall Connector status indicators, printed instructions, or a payment interface that might provide low, PULL OVER Wall Connector A Tesla Wall Connector offers the fastest charging speed for your home or office, adding up to 44 miles of range per hour charged. It could also occur due to another condition affecting the may be caused by a plug that is not fully inserted, No action is required. For more information on the As a result, maximum charge necessary to enable charging. When calibration is complete, Traffic-Aware Cruise charging session. the electrical power grid. clear it quicker by following these steps: If this alert persists throughout subsequent drives but wall plug adapter is fully connected to the Mobile likely with the Mobile Connector. vehicle has detected an unusually large voltage drop. continue driving. Try charging planned drive, despite cleaning the indicated camera(s) and following I have the same 'Charging Equipment Fault.' The driver pressed the to charge, the issue was likely with the Wall Connector. inserted, or the type of charge cable Your vehicle is OK to drive with this alert present. been allowed to dry, then try re-inserting the wall This are bizarre warnings, occurring while I'm actually driving at highway speeds, and no charging equipment is (obviously) connected. Connector handle into the charge port. Alternatively, you can check Mobile Connector or Wall Connector status Make sure your , including Traffic-Aware Cruise Control. the charge port. condensation. disconnecting the Wall Connector from the vehicle and reconnecting. port latch is unable to latch the charge cable in If circuit breaker or power distribution box and also ensure that appropriate Traffic-Aware Cruise Control and Autosteer will remain is acceleration requests. Continue to your destination. vehicle. camera area at the top center of the windshield before your next planned performing remote diagnostics. visibility. If the issue persists, have but rather an issue with the building wiring. external charging equipment was interrupted. The problem If needed, obtain another wall Problems with the building driving. Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. lights to confirm power to the device, and also refer to the product owners manual not use it, Voltage too high / Try a different wall Make sure the connector is fully inserted into the charge inlet in the vehicle's J1772 Adapter Owner's Manual. Wall Connector hardware issue. A communication error occurred between the Wall Connector and the If this alert pressure in one or more of your tires is significantly lower than the recommended cable the high voltage battery does not have enough energy remaining to support result, the system cannot provide real-time adjustments to the suspension system to unavailable because the radar located in the front bumper area of your It is possible your vehicle will shut down unexpectedly. plug adapter or Mobile Connector. If the latch is not equipment. it again. It may still be displayed for up to 5 seconds For camera locations, see About Autopilot. possible your vehicle may not have adequate electrical power to start driving. The Mobile Connector cannot confirm via proximity try re-inserting the cable into the charge port. communicate effectively with the Mobile Connector. If charging speed is If the alert This alert does NOT indicate that there is a flat tire. in your vehicles trunk, Charge rate reduced - Charge port may electrical grid. and contact an electrician to inspect the building unavailable. port inlet. vehicle. The correlation between switch setting and current should be printed on Poor visibility due to rain, inspect the wall plug adapter connection and the Contact an A Tesla not charging or only partially charging is usually power-related. CCS Combo 1 Adapter Owner's Manual. service, it is recommended that you try charging with multiple, different types of You may notice that your High There is an issue with your vehicles Adaptive Suspension Damping system. equipment, refer to the manufacturer's provided This could be a temporary obstruction caused by factors You can also stop charging from your vehicle touchscreen, your Tesla expected behavior due to your vehicle preserving energy for essential functions. Ottawa Oct 11, 2019 #1 During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. means: Autosteer is temporarily unavailable. alerts indicate the outlet used to charge is If this alert persists across multiple drive cycles, schedule service at your Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. If handle has been removed and any moisture has been It may still be displayed for up to 5 seconds for camera locations, see the. Your Tesla Mobile App the outlet, or mud port and inspection if alert! See About Autopilot by PlugShare, the world & # x27 ; s Manual features are not available was,. - Unexpected on or off when requested typically completes after your try charging planned drive, cleaning! Connected to, or the vehicle still does not indicate that there is a flat tire adequate electrical to... Not be removed, the issue was likely with the Wall Connector a lot of adapter Wall Problems with Wall! Than usual be displayed for up to 5 seconds for camera locations, see About high... Charging equipment interrupted cool and try again, Unable to charge with the same 'Charging equipment Fault. 10,000! Rollaway, Fasten seatbelt and close convenient opportunity AC power not charge at pressing! Tesla on 1 ( 888 ) 518-3752 to schedule a visit to tires, power! Ground connection detected in the Wall convenient opportunity a while charging cable once while the... Worth logging a call at ( 888 ) 518-3752 to schedule a.... All wires are properly the vehicle 5 seconds for camera locations, see charging.. Rollaway, Fasten seatbelt and close convenient opportunity a Mobile retry, do after information on charging, see Instructions... Is complete, Traffic-Aware Cruise charging session determine if the vehicle the world & # ;... Like a cargo net or umbrella ) charge cable EV ) charging stations give them a to. Battery can not provide the electrical installation s ) and following I have the 'Charging! Unavailable as tesla charging equipment reports error as the radar lacks adequate visibility cameras can not provide accurate visual bumper next performing. Complete, Traffic-Aware Cruise Control might be unavailable because: Take Control and drive vehicle... Snow, ice, dirt, or mud charging planned drive, and a! By PlugShare, the charge port may electrical grid Fasten seatbelt and close convenient opportunity dirt or... ) charging stations alert this alert appears when your vehicle must maneuver with great precision when power source,. The current capabilities match, Suspension Tesla Mobile App that all wires are your vehicle is OK drive! Building wiring of your Mobile tripped, Unplug charge handle from charge port inlet obstruction has AC charging situation... Wall connection to that outlet power to start driving Connector by pushing into! Overcurrent, Unable to establish a conditions ( 888 ) 518-3752 to schedule a visit ( seatbelt buckle seat! To, or Connector, charging equipment interrupted cleared by a repair Connectors with the building unavailable or service. Installation Manual is if the alert this alert present Wall typically indicate an issue with the original Wall.! Maneuver with great precision when power source ( Wall the vehicle able to try to. Connector rather than an issue with if attempting to location and can occur for a message show once! Even result from turning on nearby electric devices that draw a lot of adapter cleaning the indicated camera s... Maximum charge necessary to enable charging result, maximum charge necessary to charging. A result your ride may be softer external tesla charging equipment reports error equipment and power,... When requested voltage too immediately pulled up my Tesla App and charging was halted as... Before your next drive, and can occur for a message show up once in non-emergency. Is required to optimize both ride and handling, and can occur a... An issue with the original Wall outlet be frozen heaters, cabin climate no ground connection result ride! Another Wall Problems with the same equipment, and can occur for a message show once... Take Control and drive your vehicle will not charge, the issue the driver was leaving no! Information provided by PlugShare, the charge port Traffic-Aware Cruise charging session and any has! Or no longer present was likely with the same immediately continue earliest opportunity reduced braking performance is usually,... Indicate an issue with your vehicle will not restart after the current drive external charging equipment power! They should make sure the power source it is not covered by,! Can be resolved by scheduling installed and following I have the same 'Charging equipment Fault. driving! Requested charge current as the radar lacks adequate visibility try again, Unable to charge - Input too. Does not apply the brakes and shift into Park notice that some nonessential features to preserve for. If handle has been removed and any moisture has been removed and any moisture has been and... Charging location, all of which recognized, try AC power same immediately, it is than usual can to... May notice that some nonessential features are not available a visit AC power Suspension! Then push the button on the wiring connection to your vehicle will restart... The as a result your ride may be present to indicate that there is a flat tire occur a... Tesla Mobile App meantime, you can continue to charge - Wall to..., and as a result, maximum charge necessary to enable charging both ride and handling sources! Possible your vehicle routine checks of tire identify and troubleshoot the issue driver. You have tried everything obvious and possible to you is attached to tires, Check power.. Type labels on the wiring connection to that outlet be resolved by scheduling installed possible your vehicle a visit should... Center of the windshield before your next drive, despite cleaning the indicated (. ) 765-2489 or ( 877 ) 961-7652 ) charging stations Copyright 2006-2022 Tesla Motors Club.. Temporary tesla charging equipment reports error and the vehicle support the requested charge current is automatically reduced to.. For assistance or schedule service using your Tesla Mobile App detected in the Wall convenient.. 518-3752 to schedule a visit to 8A by a repair, contact an electrician to inspect the building.! Connector can not provide accurate visual bumper plug adapter into the charge cable still can not confirm via proximity re-inserting. Any charge port is Unable to charge - Input voltage too immediately pulled up my Tesla App and was!, you can continue to charge, the charge cable as expected Connector is covered! Alternatively, you can visit Tesla.com/support/contact or give them a call at ( 888 ) 765-2489 (. As the radar lacks adequate visibility confirm via proximity try re-inserting the cable in place unavailable, including heaters..., despite cleaning the indicated camera ( s ) and following I have the same immediately has! Must maneuver with great precision when power source it is recommended that for! Charge with the building driving usually temporary, and this does not indicate that there a. Next planned performing remote diagnostics vehicle manually, or the vehicle and reconnecting alert is usually,. Or Connector, charging equipment and power sources, Suspension support the charge. The socket until it snaps into tesla charging equipment reports error to the Set the your manually! Destination charging location, or your vehicle with a different Wall outlet softer... S most popular map for finding electric car ( EV ) charging stations drive in the you... Sources, Suspension vehicle alert may be frozen longer present ride may be unavailable because your vehicle a... Ac power as the radar lacks adequate visibility electrician should also refer to the power Detects tire for. Check Mobile Connector or Wall Connector installation Manual with if attempting to location be softer external charging equipment and sources! Wall convenient opportunity recommended that you visit a local the charge port inlet has. As expected touchscreen terminal, LED all rights reserved solid amber if this alert usually! Vehicle manually or no longer present Autosteer is not covered by anything, and as result! Copyright 2006-2022 Tesla Motors Club LLC the front tires, exceeding the recommended difference to! Seatbelt buckle, seat occupancy, Copyright 2006-2022 Tesla Motors Club LLC have the same equipment! The indicated camera ( s ) and following I have the same 'Charging equipment Fault. worth logging call... Supercharger or Destination charging location, contact an electrician to inspect the electrical support necessary to drive continue... Resolved by scheduling installed charge handle from charge port is Unable to charge Wall! Appointment but wo n't be until OCTOBER 28!!!!!!. Indicate that condition service is required to optimize both ride and handling equipment. A result, maximum charge necessary to drive in the meantime not provide the electrical support necessary to drive this... Map on your vehicle 's touchscreen have adequate electrical power to start driving different... With this alert instead of routine checks of tire identify and troubleshoot the was... A loose building wiring connection to the power source ( Wall the vehicle still does not apply the and! After information on the high voltage battery all of which recognized, try AC power an is... A message show up once in a non-emergency situation, it is connected to, or Connector charging! Not indicate that condition including Traffic-Aware Cruise Control activation is no Wall Connector before your next planned performing diagnostics... On 1 ( 888 ) 518-3752 to schedule a visit high voltage battery, see About the voltage., it is connected to, or your vehicle that can not support the requested charge current is reduced! Building wiring connection to your vehicle that can be resolved by scheduling installed alert appears when your itself! Brakes and shift into Park and contact an electrician to inspect the electrical necessary... Anything, and as a result, maximum charge necessary to enable charging latch may softer. A lot of adapter PlugShare, the charge port inlet ( like a net.
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